Reading
From Adobe DesignCenter’s Think Tank, May 2007
Many products are no longer function as an isolated entity,
but are being integrated into part of a network. The product-service ecology
creates new types of problems for the designer as products or services in the
network are dependent on one another.
In the examples outlined in the article unforeseen problems
arose when experience designers had poorly considered the dimension of time and
how it would affect the disparate components in a product eco system that were
subject to change, rendering the design experience a failure.
Essentially, if one component in the
system fails or is revised the entire design experience and all connected
components are affected.
"A problem anywhere in
the densely-interwoven mesh of connections cascades through the entire system.
When it all succeeds, it’s magnificent, but if any aspect of it fails, the
whole thing falls apart."
Applicable to this semester’s project;
- Be wary not to over-design an experience; in the examples
cited the experience design was enhanced but the tasks were made needlessly complex or
unable to be conducted smoothly.
- Ultimately, control must remain in the hands of an
individual user to be a successful design; the individual user is the most knowledgeable
in regards to how they would like their experiences shaped. Designs should allow
people to configure the experience to their own liking with all individual
components open-ended, and effortlessly extensible.
- Conceptualize design experiences as overarching but
essentially open narratives, into which individual consumers can insert or
demount components at will.
- Designs in the ecology should be resilient to the
failure of individual system components.
- In designing an experience, designers risk needlessly
complicating a user task in the process of attempting to enhance it. Identifying key movements or gestures that
are unique to a specific task is an optimal way to conceptualize inputs for the
interaction.
- How the individual product is experienced will change over
time; Flexibility can be designed into a product component to
anticipate changes and afford a more satisfying long term experiences to the
user.
-Darcy Storr